WordPress Maintenance Services
Partner with a 24/7 team that takes care of all your WordPress headaches.
Our Engineers are among the best developers in the WordPress ecosystem, and all of our expert minds and pool of experience is available to you with our industry leading suite of website services.
Premium WordPress Services
Freedom and flexibility with WordPress maintenance packages
Our speed engineers aim to have your site loading in under 2 seconds. We put your site through rigorous testing and work on all metrics to improve site speed!
Unlimited 24/7 website edits
Get unlimited website edits when you sign up for a monthly WP Buffs care plan. No cap on time or number of tickets like other companies enforce.
Security fully managed
We make sure your website is as close to 100% secure as humanly possible with our thoroughly tested proprietary site security configurations.
24/7 emergency support
Your website is checked 1,440 times a day. And because our team is working 24/7, we can assist any time day or night, 365 days a year.
Core file & database backups
We take real-time external backups of your website on our Amazon S3 servers (and have access to 1-click restore functionality if necessary)
Mobile and Tablet Responsiveness
We audit sites on passing Google’s mobile-friendly test and make improvements towards having all pages responsive across current browsers and screen sizes.
We fully clean out malware and other malicious activity on websites under our care. Our WordPress Malware removal service is included in Perform and above plans.
Hundreds of Raving Reviews
Mireille, from We Love Lenses
"We have had ZERO issues since working with WP Buffs and we feel our WooCommerce store at We Love Lenses is 100% safe and secure."
Advanced WordPress Services
WordPress maintenance services for advanced functionality sites
Have our expert engineers support and optimize your advanced sites that have eCommerce, membership, learning management, multilingual, or other advanced integrations on top of our premium WordPress maintenance services.
Have your eCommerce site optimized, secured, and running smoothly to create a seamless purchasing experience for your customers online. Included in Perform and Custom Pro plans.
Ensure your site is working properly and quickly for members logging in, in providing exclusive content, and other user login functionalities. Included in Perform and Custom Pro plans.
Support and optimizations for your sites that provide or sell courses and have a learning management system. Included in Perform and Custom Pro plans.
Have a site with multiple languages and translations? We can support it! Multilingual site support is included in Perform and Custom Pro plans. All support communications in English.
Flexibility that Scales with You
Custom WordPress Support Services
Support options for sites with custom themes, plugins, and functionalities
Get tailored support for your sites that have custom built themes, plugins, or other custom functionalities on top of all of our premium WordPress maintenance services.
Safe Updates on Custom Sites
Plugin, theme, and core file updates for your Custom WordPress site are tested and reviewed with your custom code to help prevent errors.
Custom Functionality Testing
Our team will diagnose and test errors on functionalities in your WordPress site with your custom theme or custom plugins.
24/7 Custom Code Monitoring
With custom sites comes an increased level of complexity. Our 24/7 monitoring tools for custom sites check for critical errors and breaks on your site to help keep your WordPress environment healthy.
Have a WordPress site that's integrated with Git? We'll help you commit all the plugin, theme, and core file updates! Proactive website edit commits beyond normal updates available at an additional hourly rate.
AWS and Pantheon Hosted Sites
Sites hosted on Amazon Web Services or Pantheon require one of our custom plans due to their unique setup which makes updates and edits more time-intensive.
WordPress Multisite installations powering up to 5 websites require our Custom Pro plan. Multisites with 6 or more site setups will require an Enterprise plan.
Frequently Asked Service Questions
Common Q's we get about WordPress maintenance services
You can include a self-destructing link with your login credentials during checkout. Or you can send them to us after you’ve signed up. Get them to us at your convenience.
- We offer 24/7 support. Because WP Buffs was built around a 100% remote work environment, we have staff working from here in the US and across the globe.
- We give our customers access to premium plugins. Every website on our Protect Plan or Perform Plan care plans gets access to iThemes Security Pro (a $297 value), WP Smush Pro (a $600 value) and WP Rocket (a $199 value). This is pretty terrific value considering the overall prices of our care plans.
- When you work with WP Buffs, a significant part of your payment goes towards helping us donate time to causes we all care about. For example, a significant part of our revenue goes towards the 100% free development time and care plan we donate to herresiliencycenter.org. HER Resiliency Center is a non-profit organization that helps vulnerable young women ages 18 to 25 with the support, skills, and resources they need to make positive decisions and thrive. Through mentoring, workshops, and the support of dedicated and highly trained staff, HER gives young women a path to independence and a different life.
- We let our customers speak for themselves. Our team’s highest priority has always been to make customers happy. You can search for us on Google or check out our reviews on Facebook. We think you’ll be pleasantly surprised.
- We have a white-label partnership program. WP Buffs partners with design agencies, marketing firms and freelancers by offering a simple and effective white-label solution. If you have clients or customers who need ongoing website edits, performance enhancements, additional security or any kind of regular maintenance, we’ll step in as your background technical partner.
We’ll send you a series of introductory emails detailing how to effectively ask for edits, the best screen capture tools and other ways to get the most value out of your plan.
Unlimited edits do include edits to content, changing plugin settings and CSS adjustments. They do not included custom development (PHP, plugins, themes, etc), updating custom code, graphic design, PSD to WordPress or building out a new website or subdomain.
Websites with advanced functionality like this require our Perform Plan. They take more resources for us to manage, so making sure you’re on the right plan means we’ll be able to dedicate what’s needed to keep your website secure, fast and running smoothly.
We’ll work with anybody regardless of their hosting provider. We understand that different websites have different needs and that people have realistic budgets that they have to meet. If you’d like to upgrade, we recommend our trusted hosting partners.
Once you sign up for the care plan that makes the most sense for you, you’ll receive a welcome email with information on your plan and details about how to securely send us your login credentials. Once you send login information for your WordPress dashboard and hosting provider, we’ll have your plan fully implemented in 24-48 hours.
The speed enhancements can take up to a week since we have to optimize everything for your unique core files, theme and plugins and we want to be careful not to cause any downtime for your website. So we take our time and make sure this is done right instead of risking potentially compromising your website.
Our care plans each cover one single site. If you have multiple sites as subdomains of a site (e.g. staging-wpbuffsv2.kinsta.cloud and othersite.staging-wpbuffsv2.kinsta.cloud) they still count as separate sites. If you have 3 websites that you’d like us to manage, you’ll need 3 plans, one for each site. You are more than welcome to choose different plans for each website.
We’ve set up our pricing structure to stay pretty lean and with our global team, it just makes more sense to handle all our support through email. While we don’t offer phone support, we’ve made customer service a huge priority here at WP Buffs and you’ll find our email support fast, effective and friendly!