24/7 white-label WordPress support and maintenance

Fully managed ongoing care plans for agencies and freelancers, big and small.

Fully white-label

We'll use one of your email addresses (we recommend support@youragency.com) and have your signature and logo at the bottom of every email we send for you.

White-label dashboard

Get access to your own dashboard for full transparency into all your client tickets and our team's work and replies.

White-label reports

We send weekly reports to you (or your clients directly) with updates to every change made on their website.

20% off all care plans forever

Our white-label partners get deep discounts on our care plans. That way you can sell them at a bigger profit.

Access to premium plugins

Your clients get access to all our premium plugins for free when they get signed up for your white-label care plans.

Charge what's right

Our Perform Plan costs you $157.60 / month. If you sell 5 for $250 / month, you'll earn an extra $5,544 every year.

🤝 Partner Dashboard

Your own help desk login for full transparency into all your client tickets and our team’s work and replies, all from one intuitive dashboard.

🏠 Partner Hub

Get access to free speed and security eBooks, our entire email automation that you can send to your new clients, anti-churn strategies and more.

REPORTING
Weekly Report cover eBook

Weekly Reports

Full transparency into updates, uptime, backups, traffic, performance and our 24/7 speed and security optimization.

SALES
guide
How to Sell Your Very First Care Plans Cover eBook

Sell your first care plans

Honed and proven strategies we’ve used successfully 500+ times to help you sell your first white-label care plans in no time.

Service
FAQs

You've got questions. We've got answers.

👋 Frequently asked white-label support questions

We're excited to see if we'd be a good fit to work together!

 

☎️ Go ahead and book your discovery call here. That's your first step.

 

On our call, we'll discuss the white label program in detail, including how the reselling of our plans work, how we white label your support and which plans are suitable for your client websites. 

 

Onward and upward!

  • We offer 24/7 support. Because WP Buffs was built around a 100% remote work environment, we have staff working from here in the US and across the globe.
  • We give our customers free access to premium plugins. Every website on our Protect Plan or Perform Plan care plans gets access to iThemes Security ProWP Smush Pro and WP Rocket. This is pretty terrific value considering the overall prices of our care plans.
  • When you work with WP Buffs, a significant part of your payment goes towards helping us donate time to causes we all care about. For example, a significant part of our revenue goes towards the 100% free development time and care plan we donate to herresiliencycenter.org. HER Resiliency Center is a non-profit organization that helps vulnerable young women ages 18 to 25 with the support, skills, and resources they need to make positive decisions and thrive. Through mentoring, workshops, and the support of dedicated and highly trained staff, HER gives young women a path to independence and a different life.
  • Our online reviews, testimonials and customer stories are phenomenal. We let our customers speak for themselves.
  • We have a white-label partnership program. WP Buffs partners with design agencies, marketing firms and freelancers by offering a simple and effective white-label solution. If you have clients or customers who need ongoing website edits, performance enhancements, additional security or any kind of regular maintenance, we’ll step in as your background technical partner.
  •  

There are a few different aspects of our white-label website management that makes it unique and effective:

  • We'll hook one of your @youragency email addresses into our help desk so we can manage any requests your clients send.
  • Every email we send has your team's name and logo in the signature.
  • We send white-label reports every week  to you (or directly to your clients via your white-label email address) so they can stay updated with security scans, speed optimization, updates, etc. See sample white-label report.

We provide plenty of resources in our Partner Hub to help white-label partners sell care plans to their current clients and new ones as well.

 

  • Email sequences to upsell current clients and generate new leads. 
  • Free white-labeled speed and security eBooks you can add to your website. These will help generate leads and eventually sell more care plans.
  • We also provide a thorough guide to help people create their own contracts to work with new clients. This can help protect both your company and your clients and we'll help guide you in building one that's perfect for you.
  • Our Partner Hub has marketing tips, advise on community and audience building, great SaaS tools to grow your business and much, much more!

Keeping clients on care plans is just as important as selling new ones. We provide a ton of resources to help you keep care plan churn to a minimum:

 

  • We send white-label reports every week  to you (or directly to your clients via your white-label email address) so they can stay updated with security scans, speed optimization, updates, etc. See sample white-label report.
  • We give you access to our Partner Hub, where we provide a details email automation sequence to help you onboard new care plan clients. Great onboarding leads to long-term care plans!
  • We give you step-by-step instructions on how to add a website edit submission form right to your website that sends requests directly to your white-label support desk.
  • Our Partner Hub also has an internal onboarding checklist just for you! Don't forget any big requirement or small detail when a new client signs up.

Yes! You (and anybody else who wants it) get full dashboard access to your white-label inbox. That means you have full transparency into every conversation we're having with your clients when they email us via your support@youragency.com email address, and you can monitor every ticket and interaction.

Most of our white-label partners trust us to provide awesome support here but especially during the first month or so of white-label support, it's reassuring to be able to check in on things. Plus, if you need to know what kind of work has been done on a client site before calling or emailing them, you can simply log in and check their ticket history.

You can easily do that in ~2 minutes right in our Partner Hub dashboard.

 

Or you can email support or jump into livechat with us and we'll take care of it for you!

Changes like this can be sent to us from within your Partner Hub. You'll have access to a 'My Account' section once you're an official WP Buffs partner!

Your clients pay you for your white-label care plans and you pay us. We keep payment completely separate so as to maintain the white-label aspect of our support!

 

You'll receive a single invoice every month that you'll pay automatically via credit card.

 

It will have a full list of all the websites you have white-label care plans active for (and what plan they're on) so you know exactly who's on what plan.

Our Customers
Let's
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Your leaders when it comes to premium website management

Talk to a WordPress expert 24/7

Travis Lima
Parys, South Africa


Dean Burton
Seville, Spain


Alexis Pickett
Herriman, Utah, USA