Reach out to your friendly, neighborhood Buffs
We're here if you have a question that we haven't answered already.
⚠️ Active Clients and Partners:
For your privacy and security, we do not handle or receive website support requests for your website or client sites here via our contact page or via our ChatBot.
To submit a ticket, please login to the ticket portal here or email our support team.
👌 The best way to reach us
- Send a message using the ChatBot, located in the bottom right corner of this page
- Use the Drop Down Options on this page to navigate to the appropriate help resources
- If you’d like to send a message via email, use the Chatbot or one of the Drop Down Options on this page.
✉️ Mailing address
You can send us snail mail at:
WP Buffs
1321 Upland Dr. PMB 15581
Houston, TX 77043
United States
👀 Before you reach out, read this
Please do not email us to:
- ask for backlinks
- offer a guest post
- pitch us SEO services
- sell us something
- ask for free WordPress help (go here)
We do not respond to these types of emails or inquiries. If you are reaching out for one of the reasons above, have somebody else in the WordPress community who we already know connect you with us.
❔ What do you need help with?
Support Requests
❗ To submit a ticket, please login to the ticket portal here or email our support team.
❗ To check the status of an existing ticket, please login to the ticket portal here or reply to the email you received from our support team. Our team will then update you on the ticket’s status!
🆘 For emergency requests, such as site down issues, please include “Urgent” in the subject of your ticket. We will get right on it!
🔐 Note: For your privacy and security, we do not handle website support in the ChatBot or on this Contact Page.
Billing or Account Help
👨💻 For Billing questions or help with your WP Buffs account, contact our support team via the ticket portal here or email our support team.
👩💼 For help with onboarding, visit our onboarding page or reply to your welcome email with your questions.
🤝 White-label partners can also access the partner hub here for other resources.
Affiliate Program
🏷️ For help with our affiliate program, visit our affiliates page here to navigate to the correct resource or contact our affiliate team.
Business Acquisitions
🤝 To inquire about business acquisitions, selling your WordPress business, or to contact the acquisitions team, please visit our acquisitions page here.
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