Emergency WordPress service
Automated site checks every 1 minute, plus a team of WordPress experts available to help 24/7.
- 🌎 Emergency 24/7 service
- ✏️ Gutenberg support
- 📮 Post-crisis communication
- ☔ Safe procedures
- 📝 Full summary
- 💻 Works with 1 site
- 📅 Weekly updates
- 👂 Emergency chats engaged
- 💻 💻 💻 Works with 1000 sites
💰$49/mo Free with WP Buffs subscription
The iThemes Security Pro plugin is one of the most robust security plugins available in the WordPress ecosystem. Whether you have a current security threat or are just a smart WordPress user who wants to proactively defend their website, this plugin has alll the bells and whistles to stop hackers, spam and malware in their tracks.
💰$249/yr Free with WP Buffs subscription
With BlogVault you get backups, staging site, migration to team collaboration, reporting, and a white-label solution! Malware on your site? Remove it in one click, without waiting for expert technical support!
Free security eBook
Sample weekly reports
Full transparency into updates, uptime, backups, traffic, performance and our 24/7 WordPress speed and security service.
SERVICE
FAQs
You've got questions. We've got answers.
Frequently WordPress emergency support questions
WordPress emergency service is needed if and when your site goes down unexpectedly! There may be errors in the code of the core WordPress software, your theme, or your plugins. Websites also get hacked all the time!
You may not know what exactly happened to cause the emergency, which is why a maintenance plan is key to website survival!
Imagine emergency services being like insurance for your website. You know you will be taken care of in case of an emergency!
Emergencies are never planned. When your website was built were you ever thinking it would go down or not function properly? Probably not!
Every piece of software installed on your server must be kept up-to-date if you want your site to run in tip-top shape. This is why you use tools built by trustworthy developers and designers who are accountable for their software and keep it updated on a regular basis.
More updates = less emergencies. Here are a few things we work on to prevent emergencies:
Security patches: code is highly susceptible to infiltration and infection, which is why you’ll often see security updates issued for the purposes of patching bugs.
Performance upgrades: even if you’ve installed well-trusted and well-reviewed plugins and themes, performance can degrade over time as software or code becomes obsolete. Performance patches are issued to ensure that your WordPress software doesn’t have a negative effect on speed.
New features: the web is always changing, which is why any good developer (including those behind WordPress itself) will pay attention to changing trends. As they change, it’s crucial to keep software in line so that websites may continue to align with the modern user experience.
First and foremost, our goal with emergency support is to be proactive instead of reactive. This means optimizing your website's performance and security so that WordPress emergencies never happen in the first place.
But if something does go wrong, we take emergencies very seriously here at WP Buffs. We focus on quick communication, explaining the crisis and how we are going to fix it, even if it's as simple as an auto-update emergency.
WordPress automates some of its core updates, especially the more critical ones. The rest, however, we perform on your website every week.
Without some handholding and close monitoring of your WordPress site, your visitors may be left befuddled when they unexpectedly encounter a misaligned page or broken plugin functionality. That may lead to an emergency!
Granted, you have backups to rescue you if such a thing should occur. But your best bet is to leave emergency services to WP Buffs.
Your WordPress site is managed and monitored 24/7. What’s more, it's closely watched by our team, ensuring that emergencies are taken care of and updates have not adversely affected the security, performance, or user experience of your site.
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Weekly updates
Your plugins, themes and core files will all be updated every week during low-traffic hours.
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Your cloud backups of core files and databases are fully managed with Amazon S3 and 1-click restore.
24/7 monitoring
Your website is checked 1,440 times a day. We take action within 60 seconds if it's down.