WP Buffs Reviews & Customer Stories
Success Stories and Quotes From Clients and White-Label Partners
I see a ridiculous ROI from working with the WP Buffs white-label program. In fact, I’m able to cash in 4-figures each month in profit by teaming up with the Buffs.
Read about how we helped remove all website issues on 3 complex WordPress websites for WP Buffs’ direct client Caroline Taylor, with MEP Publishers.
Read about how we increased an agency’s profit margin by 23% for WP Buffs’ white-label partner Rich Mehta, with Rigorous Digital.
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Read Exactly How WP Buffs Helped These Clients With Their WordPress Sites
WP Buffs Success Stories
I continue to trust the Buff team because I’ve built a history of using their help and really seeing results.
If my website is in need of a backup or to be restored or even a simple WordPress edit (that I pull my hair out trying to do) the WP Buffs have been there and did everything needed. It took it all off of my plate. And so, my trust continues to grow with the team.
I’ve also been extremely interested in the content they produce and love that they teach what they practice.
My sites have run sooo much better with WP Buffs. I’ve had some moments of downtime due to a WordPress update and the team has jumped right on things to help fix the issues.
I’ve been really impressed with their team to help keep my site running. They’re very knowledgeable about the tools and systems online entrepreneurs use and can help you with any issue.
There hasn’t been an issue I’ve sent them that they haven’t been able to fix.
Their attention to detail and understanding of technical challenges has been impressive. I thought perhaps I was going to get someone from overseas usings scripts that would mess up my site. Not so. I no longer have to try and find the solution to constant problems and glitches because the team at WP Buffs just fixes everything. Easy baahreezy.
I can’t get over their efficiency. When I send in a website edits, it’s hard to believe how quickly they take care of it for me.
I now actually do what I have always wanted to do, rather than just pull my hair out trying to make my website work.
Communication is better than my communication by far, and I’m a communication expert by profession!
I have had no security issues, but I didn’t really before. But it’s nice to know their 24/7 team will be managing everything security-related moving forward.
For over 20 years, bestselling author and communication skills keynote speaker Dan O’Connor has been helping both individuals and organizations find the freedom, joy, and prosperity that comes from transforming environments plagued with negativity and toxic attitudes into places where savvy communicators rule, and relationship building is the name of the game.
The WP Buffs and I worked on integrating their support system into the one I had set up for my customers. Their willingness to assist me and provide guidance into how the technical implementation works was incredible.
They always go above and beyond to provide any information I’m asking them for.
Joe bought coding courses like VS Code Pro by Ahmad Awais for his team. He constantly invests in learning and in my calls with Dean (customer success buff), I understood how capable and dedicated the WP Buffs are.
I knew Joe months before I started working with his team and I knew how passionate he was about serving his clients.
The websites work smoothly as I expect them to. The Buffs do a great job of making sites load quickly and without any downtime.
This is probably the thing clients ask me most often for. It’s also one of the toughest things to deliver, especially over the long term! Now my clients’ sites are always fast and seeing significant benefits as far as SEO and user experience are concerned.
Yes, they really are. Most issues are solved within 24-48h, with response times of usually less than 4-6h. That’s incredible.
Not only do they resolve my tickets fast, but they have fun doing it!
Having a reliable 24/7 support partner is invaluable if your own team cannot handle it.
The WP Buffs save me from working 12h shifts.
Extraordinary. Whenever I shoot them an email, I get a response within just a few hours.
And human replies with helpful answers and actionable next steps are fantastic.
Besides regular measures like keeping sites updated, handling iThemes Security Pro and doing regular checks, the WP Buffs have been able to clear hacks that came from outdated plugins my clients had installed.
They removed the malware without issues and helped protect the affected sites.
I’ve rarely heard a team talk give such positive vibes about where they work and their leadership. Loads of people hate their boss so it’s refreshing to see quite the opposite at WP Buffs. Clearly a happy, family-oriented team leads to high effective work. That’s why partnering with the Buffs was a no-brainer.
I even got to hang out with Joe and Dean at WordCamp Europe in Berlin! The fact that Joe came all the was from the US to meet white-label partners like me gives me a lot of confidence that the Buffs will do whatever it takes to help the agencies they work with do fantastic work and grow their businesses.
Jan runs WP Mastery, your place to learn about efficient development practices, building fast websites and scaling your WP agency or freelance business.
We have peace of mind working with WP Buffs. We can focus on other aspects of the business, leaving the technical issues up to the Buffs team. Our WooCommerce store has never been so efficient.
WP Buffs earned our trust over the past two years we have been working with them because they have always been there for us!
Whenever we need the Buffs, they deliver. They always come through for us and it’s much appreciated.
Since working with WP Buffs we feel our site is under control.
When an issue arises it’s understood completely and fixed.
Yes, the team is very efficient. They simply understand our needs.
Things can go wrong on any day, including the weekend, and WP Buffs are there to fix the problem.
The WP Buffs have excellent communication. Clear, easy and efficient.
We have had 0 issues since working with WP Buffs!
We feel our WooCommerce store on We Love Lenses is 100% safe and secure.
Mireille is the Director of We Love Lenses, a WooCommerce store that offers a bevy of contact lenses. International service is offered as well! They are suppliers of prescription as well as cosmetic lenses and other eye care products.
I personally like that WP Buffs comes from the heart of a teacher. The Buffs not only have a great sense of humor but they try hard to educate their audience on useful information about site security, speed, and more! Because of this, my trust was built.
Now that I’ve been a customer for awhile I know they have my back because not only do they tell me that but I know they can help pull me out of some sticky situations.
I continue to trust the Buff team because I’ve built a history of using their help and really seeing results.
If my website is in need of a backup or to be restored or even a simple WordPress edit (that I pull my hair out trying to do) the WP Buffs have been there and did everything needed. It took it all off of my plate. And so, my trust continues to grow with the team.
I’ve also been extremely interested in the content they produce and love that they teach what they practice.
My sites have run sooo much better with WP Buffs. I’ve had some moments of downtime due to a WordPress update and the team has jumped right on things to help fix the issues.
I’ve been really impressed with their team to help keep my site running. They’re very knowledgeable about the tools and systems online entrepreneurs use and can help you with any issue.
There hasn’t been an issue I’ve sent them that they haven’t been able to fix.
A speedy resolution is super important! You will get an immediate response from a Customer Success Buff that the team is working on the issue. When you send in a request via email and you’ll typically have your issue solved within a few hours.
Some issues take a bit longer but for the most part, you’ll have your issue resolved within a day.
Not only do they resolve my tickets fast, but they have fun doing it!
I love this. If my site crashes for some weird update to WordPress I have the Buff team ready and waiting to help me out with my issues.
I love being able to send any issue I have to them to either get a fix done or get their feedback very quickly. It’s important for me to keep my sites going because it’s important to my students and customers.
Knowing I have 24/7 support is a lifesaver.
Communication is key and WP Buffs has great communications. They are fast and their humor while addressing the issue is a breath of fresh air. I think for me I’ve been able to get all of my issues all taken care of via email communication and that has always been fast and timely.
The Buff team is amazing and getting fast responses to you and I have not been disappointed.
Bufftastic!
When I started with WP Buffs my security really stunk. I didn’t have the proper plugins that would stop people from trying to hack into my site and really mess things up. The WP Buffs investigated plugins that would not give way to security threats and more.
I had one particular issue where my site was hacked in and a bunch of code was placed on my site.
The team was quickly able to remove the threat by restoring my site back to its original state before the issue!
Isaac is the Founder of Civil Engineering Academy, the #1 resource for passing the Civil Engineering exam. They help aspiring Civil Engineers pass their exams and develop the skills to be successful in their careers and in life.Case
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Close Examinations of Our Work in the Real World
Research on WP Buffs Clients’ Use Cases
White-label partner
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“You guys keep in touch. I don’t ever feel like there is a time where I won’t get a response or you say, ‘I can’t do that.’ In the support arena of the business, WP Buffs is the bedrock we’re building our foundation on.”
Website owner
Case Study
“Their feedback and advice allow us to spend less time trying to troubleshoot things, and instead focus on the growth of our sites and our organizational goals. We’re able to make critical decisions and improvements much faster.“