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An overview is detailed below for you.
Thank you for choosing to work with us at WP Buffs.
There are a lot of WordPress technical partners out there and we’re humbled and honored that you’ve gone with us. 🙏
☝️First things first – we need access to your website! Here are the login credentials we need:
🔒 And here’s how you can safely and securely get them to us. Please double check that they work before sending them over:
The information is then destroyed on One Time’s system and can not be retrieved again.
If you’ve already sent in your login credentials, the team will already be checking those to make sure we have all the access we need to support you, 24/7!
⚒️We’ll begin connecting your website up to our systems and getting your first back up running within 24 – 48 hours.
😄The team will also be reviewing all initial software updates and bringing everything up to date over the next ~48 hours.
🔐If you’re on Protect Plan, we’ll be securing your website as you read this. We take WordPress security seriously and you’re in safe hands.
🚀 If you’re on Perform Plan, as well as performing security optimisation, we’ll soon be performing some wizardry on your website to speed things up.
⏰ The speed enhancements take about a week since we have to optimize everything for your unique core files, theme and plugins and we want to be careful not to cause any downtime for your website. The team will email you a separate speed report once the process is complete.
Here are a few plugins we’ll be adding to your website as part of your new plan. These will appear over the next 24 – 48 hours:
Protect Plan – All of the above, plus:
Perform Plan – All of the above, plus:
If you think any of these plugins might conflict with your current WordPress site or you’ve implement any custom code at all, email us at firstname.lastname@example.org and let us know ASAP!
One thing that’s important to keep in mind is that we don’t simply set and forget these plugins, we optimize all the settings for maximum performance for your unique website.
🆘 All support is done through email at WP Buffs. ✉️Contact us anytime from now.
Here’s how website edits work (Protect Plan and Perform Plan only):
If you don’t know your password: The first time you go to log in there, you can click on “Lost Password” on the login popup and that will let you set your password.
Within 48 hours, we’ve finished your edits. If you’ve opted into our Perform Plan, they should be finished much faster.
Having a website support team has never been so important. Need to communicate business changes to your clients via your website? Hit us up!
👥 How We’ve Helped Our Customers
❓What problems are you struggling with right now? And how can we help you overcome those problems?
Contact the team on email@example.com to get support.
We’re here for you
Please review our FAQ page. People ask us questions all the time that are answered right here, so let’s get on the same page so we can be an even better technical partner for you.
For anything else, contact your support team anytime.
We’ve got your back!