This is an absolute requirement for everybody we hire on our support team no matter where in the world they're from! We only provide support in English for the time being so vetting English language skills during our hiring process is a huge focus.
That being said, small mistakes do happen. We're all only human! But overall, everyone on our team has a strong grasp of the English language and with tools like Grammarly for additional support, all the 24/7 support we provide is professional, effective and has our flare of personality!
Hi! It means a lot to me that you wanted to know who wrote this. I’m the Head Buff at WP Buffs. I also run WPMRR, a robust video course that teaches WordPress professionals how to implement, sell and execute ongoing care plans for their clients and increase their revenue every single month. Or if you want some freebies, check out our free speed and security ebooks, webinars for WordPress professionals, WordPress blog or WordPress podcast all about building monthly recurring revenue. Boom!